Services

Phone and remote support:

Quick and professional

a team of engineers, with skills on all technologies and their applications, is always ready to support you fast and accurately; thanks to remote connection all critical issues can be managed efficiently.

Worldwide

wherever you are one of our 15 service centers is available for you and will satisfy your needs. Your satisfaction is our target.

Service intervention

If it is necessary to replace a spare part of machine, very soon a service engineers will be at your plant to restart the production of your machine. Our purpose is to intervene directly and speedily for maximizing uptime and manufacturing efficiency.

Tech support escalation/Strong factory tech support

For extremely complex cases, Wali set up the “tech support escalation” that involves immediaely the most proper skilled team to get the best solution in the shortest possible time. Your satisfaction is our target.

Key Features:

Worldwide

Tech support escalation/Strong factory tech support

WLP

WLDX